PRIVACY POLICY
INFORMATION CONCERNING THE PROCESSING OF USERS’ PERSONAL DATA PURSUANT TO ARTICLE 13 OF REGULATION (EU) 2016/679 (GDPR) – ‘CONTACT US’.
DATA CONTROLLER: Grand Soleil SRL, Phone Number: +39 0732 880542, Tax Code and VAT Reg. No.: 02792130425
PURPOSE OF DATA PROCESSING
Data provided in the contact form and/or navigation data collected online will be processed by the Company to reply to your inquiries about the Company and/or its products/services.
LEGAL BASIS OF DATA PROCESSING
Performance of a contract to which the data subject is party.
RETENTION TIME OF DATA
Data will be stored for one year. This corresponds to the time required to process all inquiries. Once the retention period expires, data will be deleted or anonymised.
Management of safety and IT resources (backup, restore, etc.)
Legitimate interest (operation of the service, guarantee of the service)
Data will be stored for one year. This corresponds to the time required to process all inquiries. Once the retention period expires, data will be deleted or anonymised.
With prior consent, data provided in the contact form will be processed for direct marketing purposes. This includes promotional/commercial communication regarding services/products offered by the Company, information about company events, client satisfaction surveys, market surveys and statistical analyses. Marketing may occur through automated methods such as SMS, MMS, email, social networks and instant messaging or traditional methods such as phone calls and direct mail.
Consent is voluntary and revocable at any time.
Personal data and contact details will be held until revocation of consent.
OBLIGATION OF PROVIDING DATA
Providing data marked with a star (*) is compulsory in order to receive the required information. For this reason, if this data has not been provided, the Company will not be able to fulfil the corresponding requests.
RECIPIENTS OF THE DATA
Data can be transferred to persons acting as Data Controllers (including supervisory and control authorities alongside any public entity authorised to request data) or processed on behalf of the Company by persons designated as Data processors with appropriate operating instructions. These persons generally belong to the following categories:
Persons employed by companies charged with the management and/or maintenance of the Company’s website;
Persons employed by Customer Service Management Companies that offer customer care services through channels such as online chats or call centres.
PERSONS AUTHORISED TO PROCESS DATA
Data can be processed by employees – who have been expressly authorised and who have received appropriate operating instructions – who have been charged with carrying out the Company’s instructions as mentioned above.
TRANSFERRING PERSONAL DATA TO COUNTRIES OUTSIDE THE EUROPEAN UNION
No transfer of personal data outside the European Union will take place.
RIGHTS OF THE PERSONS CONCERNED – RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY
By contacting Grand Soleil SRL at this address: Via Gioberti 5, 60044, Fabriano, Ancona (Italy) and by email via info@grandsoleil.com, concerned persons can ask the Data Controller to access, rectify or delete their personal data, add additional information, restrict their processing according to provisions in Article 18 of the GDPR, or refuse data processing for personal reasons in the legitimate interest of the persons concerned.
If the processing of data is based on consent or on a contract and it has been completed through automated tools, persons concerned have the right to receive their data in a structured format, of common usage and readability, on an automated device. In addition to this, if it is technically feasible, they are allowed to transfer them to another person concerned.
Persons concerned have the right to lodge a complaint with a supervisory authority in the member state in which they normally live or work, within the country where this alleged infringement took place.
Persons concerned have the right to revoke their consent at any time for marketing purposes and to refuse the processing of their personal data for the same reasons. Persons concerned who prefer to be contacted for the abovementioned purpose through traditional methods of contact only have the right to refuse to receive communications through automated methods of contact.
DECLARATION OF CONSENT FROM THE PERSON CONCERNED
After having read the privacy information as mentioned above, I am aware that my consent is purely voluntary and revocable at any time. I express my consent authorising the Company to process my personal data to send me promotional/commercial communication regarding services/products offered by the Company, information about company events, client satisfaction surveys, market surveys and statistical analyses. Marketing may occur through automated methods such as SMS, MMS, email, social networks and instant messaging or traditional methods such as phone calls and direct mail.
I express my consent to the automated processing of my personal data, including profiling activities, conducted with the aim of analysing my preferences, habits, interests and therefore to being sent customised commercial communications/tailor-made promotional actions/services that are suitable to my needs/preferences or recommendations on other products that may be of interest to me, taking into account products that I have previously purchased.
